
	Tel: 0151 649 0111

How we staff our service?

There is always a minimum of two paid support staff on duty at all times, 24 hours per day, every day of the year.

We also have 70 volunteers who work shifts doing a range of jobs including cooking, befriending, and staffing the reception desk.

Mary Cole House

Mary Cole House (named after one of the founding members) is a purpose built, direct access homeless hostel which opened in 2001.

It is located in Sandford Street, near Hamilton Square, Birkenhead and is a short walk from Hamilton Square Station, the Town Centre and the Bus station.

Men are accommodated in 21 individual bedrooms and women have their own section of the hostel, the Barclay Suite, which has 4 bedrooms, a bathroom and small kitchenette.

There is a comfortable communal lounge, dining room, and outdoor smoking area (the hostel is completely non-smoking). Staff are on duty 24 hours a day so there are offices and staff areas within the building.

Homeless Hostel

Supported Housing

Ark Angel

Arkangel, our supported housing consists of six two bedroom houses which are situated in the Birkenhead and Wallasey areas of Wirral.

We have a team of keyworkers and support staff who help residents to address the issues that underpin their homelessness, and then assist them to move on towards independent living.

We have excellent links with drug and alcohol agencies. Nursing staff, and a mental health nurse provide a regular surgery.

We also have links with providers of training and therapeutic services.

Ark Angel

Facilities

Training

The Irene Kennedy Centre is a busy training area. Courses for staff, volunteers and clients are run from here in such diverse areas as Food Hygiene, Manual Handling, First Aid, Basic Cookery, Fire Safety and many others.

It is also used as a meeting room both internally for staff meetings etc, but also by external agencies such as Narcotics Anonymous.

Training Centre